问题 问答题 案例分析题

你是某物业管理公司的管理人员。公司委派你制订物业管理风险防范措施,

请说明在制订物业管理风险防范措施时应把握的主要内容是什么?

答案

参考答案:

(1)物业服务企业要学法、懂法和守法,物业管理相关合同在订立前要注重合同主体的合法性,合同服务的约定应尽可能详尽,避免歧义。

(2)物业服务企业要抓制度建设、抓员工素质和抓管理落实,建立健全并严格执行物业服务企业内部管理的各项规章制度和岗位责任制,不断提高员工服务意识、服务技能和风险防范意识。

(3)妥善处理物业管理活动相关主体间的关系。

阅读理解

阅读理解。

     I am a student in Grade One in a middle school in Beijing. My name is Hong Kong. Susan is my pen pal. She is

twelve. She is in Grade Seven in a middle school in the USA.   My English teacher says we are in the same grade.

How funny it is!

     In her letters, Susan says she goes to school five days a week.   She gets to school at 8:30 in the morning. She

doesn't go home for lunch but has it at school.   She comes back home at three in the afternoon.   Sometimes she

plays games with her friends after school. She often has little homework. She likes movies too. Do you know who

is her favorite movie star? It is Jackie Chan. New Police Story is her favorite movie. It's an action movie.

1. Susan is a _________

A. Chinese girl              

B. school girl                

C. boy                  

D. teacher.

2. What is the word " pal"? It means ______

A. student            

B. friend            

C. teacher          

D. letter

3. Susan ____ early in the afternoon.

A. goes to school       

B. goes home          

C. has classes      

D. has lunch

4. What does the underlined word " it" mean?

A. We are in the same grade                    

B. I'm in Grade One

C. Susan is in Grade Seven.                    

D. Both A, B and C

5. Which following sentence is right?

A. I'm a student in Grade One in a middle school in Tianjin.

B. Susan doesn't do any homework

C. Susan has lunch at school.

D. Susan often goes to a shop near her house after school.

单项选择题