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问题 单项选择题

顾客需求满足与否的衡量标准是( )。

A．顾客满意程度

B．顾客的期望

C．顾客感知绩效

D．顾客忠诚

答案

参考答案：A

解析： 顾客满意程度是顾客需求满足与否的衡量标准。满意的顾客会给企业带来有形的利益(如重复购买该企业的商品)和无形财富(如宣传企业形象)。

实验题

在研究平抛运动的实验中，操作正确的有______________。

A．通过调节使斜槽末端保持倾斜

B．每次释放小球的位置必须不同

C．记录小球的位置用的凹槽每次必须等距下落

D．用桌子边缘的重垂线确定纵坐标

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单项选择题

A company purchased a new pizza oven directly from Italy for $ 12675. It will work for 5 years and has no salvage value. The tax rate is 41 percent, and annual revenues are constant at $ 7192. For financial reporting, the straight-line depreciation method is used, but for tax purposes depreciation is accelerated to 35 percent in years 1 and 2, and 30 percent in year 3. For purposes of this exercise ignore all expenses other than depreciation. Assume the tax rate for years 4 and 5 changed from 41 percent to 31 percent. What will be the deferred tax liability as of the end of year 3 and the resulting adjustment to net income in year 3 for financial reporting purposes due to the change in the tax rateDeferred Tax Liability Net Income ①A. $1572 $ 507 ②B. $1572$ 747 ③C. $1039$ 5O7

A．

A. ①

B．

B. ②

C．

C. ③
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