单词拼写。

1. Bill was a  ____ to his friend for having kept her waiting for a long time.

2.The girls all ____ up to take part in the evening party.

3. The lazy bird had nothing in store for the winter, so he had to s_____.

4.The boy had been ____ ( 淹)to death before the adults came to save him.

5. He got a lot of  ____    ( 奖状)for his excellent study.

运营流程再造是指对企业的业务运营流程进行根本性的再思考和再设计，从而使企业在成本、质量、服务和速度等方面获得进一步的改善 。（ ）