问题 选择题
下列划线字注音有误的一项是
[ ]
A.接(jì)(han)耗(è)问(jié)
B.焦(zhuó)俩(zhī)(yàn)涉(bá)
C.颠(pèi)(zuò)嘘(xī)(chì)
D.烦(zào)尴尬(gān gà)碰(kē)(yǐn)
答案

答案:B

阅读理解

.

III.阅读理解(共15小题计30分)

We drink tea every day. But more than three hundred years ago, most of the people in Europe did not know anything about tea, because it was grown in Asia. There is a story about an English sailor(水手). Once he went to India and China. When he came home, he brought some tea as a present for his mother. She told her friends about the present and asked them to a tea party.  When her friends came to the tea party, the old woman brought out some leaves and asked them to eat tea. Of course, nobody liked the tea leaves.

Just then the sailor came in.  He looked at the tea leaves on the table and asked his mother,“What have you done with the tea?”

“I boiled it as you said.”

“I threw it away, of course.” answered the woman.

“Now, you may throw away the leaves, too.” said her son.

56. Who first grew tea?

A. People in Europe.                                        B. People in Asia.

C.People in China only.                                D. People in India only.

57. The woman’s friends ________.

A. enjoyed the tea leaves very much                   B. didn’t like drinking tea

C. didn’t like the tea leaves                           D. threw away all the tea leaves

58. Before the old woman boiled the tea, ________.

A. she had learned how to enjoy it

B. her son had taught her how to drink tea

C. her son had not told her to drink the boiled water only

D. her son had not told how to eat the tea leaves 

问答题

某实业公司是一家实力中等的日化厂,1994年上海市场占有率为27.5%,1997年外资企业大举进入上海市场,该年该公司的市场占有率为17.5%,以后每年的市场占有率均在下降(见表2-3-1)。

表2-3-1 某公司产品市场占有率 (%)
年份 市场占有率 年份 市场占有率
1997 17.5 2002 6.9
1998 17.2 2003 5.7
1999 16.8 2004 4.8
2000 18.1 2005 3.5
2001 17.5 2006 2.4

因此,年利润有缩小的趋势,要实现该公司的目标难度越来越大,尤其是员工素质明显不如竞争对手,产品升级换代速度慢,效率低,事故率高,产品质量受影响。

员工文化程度比较见表2-3-2,从中可见该公司员工素质相对较低,因此在竞争中备感辛苦。

表2-3-2员工文化程度比较 (%)
文化程度 某公司 国内先进企业 合资企业
本科毕业以上 1.2 4.5 18.7
大专 3.7 8.7 20.4
中专 4.0 11.5 26.5
高中 10.1 29.7 30.1
初中 74.1 42.8 4.3
小学以下 6.9 2.8 0
2006年年底,公司提出“重视人才,两条腿走路”的新思路。所谓两条腿走路,就是指招聘人才和培训人才。培训部做了以下几方面工作:
(1)在各种会议上,鼓励员工自学成才,只要在业余时间学习获得文凭后,学费公司报销。
(2)花了30000元办了一期管理人员讲习班,请局职工大学企业管理专业的教师讲了20次课。
(3)公司还办了两次短期的培训班。
但是效果不是特别理想,有关领导经过分析,认为主要原因是销售人员的客户关系处理能力不够,销售技术不佳,大多数销售员都只能在办公室等客户上门,还有业务员之间存在互相妒忌的倾向,内部交流不充分。
请回答下列问题:
(1)请对培训部的工作进行评价。
(2)您认为哪些培训方法适合用于此次培训为什么
(3)应该从内部还是外部聘请教师