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问题 单项选择题

勒温(K. Lewin，1936)关于行为的公式是：B=f(P，E)。其中E的含义是( )。

A．行为

B．个体

C．函数关系

D．个体所处的情境

答案

参考答案：D

解析： 社会行为及其发展取决于个体与其所处情境的状况。勒温提出过一个著名的公式：B=f(P，E)。其中B-行为，P-个体，E-个体所处的情境，f-函数关系。公式的含义是：行为是个体及其情境的函数。即个体行为是个体与其所处情境相互作用的结果。

单项选择题

所谓“四书”指的是《论语》、《大学》、《中庸》和( )

A．《孟子》
B．《庄子》
C．《礼记》
D．《左传》
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单项选择题 案例分析题

Logistics System A logistics system consists of different functions and activities,such as the following: 1.Customer service is a core function in the logistics process.Each business entity should have a customer service department to handle complaints,special orders,loss and damage claims,returns,bills problem,and etc．This function becomes crucial because any dissatisfaction can lead to failure to retain customers. 2.Inventory management is to maintain the stock of raw materials and half-finished products.In order to satisfy the customers＇demand and minimize costs,a company should establish an optimal level of inventory to meet the market demand that exceeds our expecta-tions,and at the same time,minimize your inventory holding costs and inventory write-down costs. 3.Transportation has taken a great role in many logistics systems for two reasons.First of all,globalization and importing-exporting activities make most products necessary to be transferred from one country to another.Secondly,information revolution has propelled the manufacturing process and consumer behaviors to be changed drastically.Traditional trans-portation methods need to be upgraded to accommodate modern transportation demand,therefore,containerization and usage of information sharing system emerge. 4.Storage is needed to manage the materials and store ready-for-market products in warehouses.There is new technology applied in the storage,for example,automatic ware-house.Old-fashioned warehouse has become the distribution center where container trucks deliver and pick up the goods. 5.Information system links all logistics processes and integrates all information to en-sure all the handling of large quantity of goods are delivered in an efficient,cost-effective and accurate manner. Questions:

Why is transportation so important to the current business environment？（）

A.Transportation means are limited．

B.Because of globalization,exports and imports activities.

C.Transportation is costly.

D.Because of time.
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