陈女士，67岁，双眼白内障晚期，等待手术。在护理过程中，有效的沟通方式是

A．让患者用“是”或“不是”回答问题

B．用手势或面部表情来加强信息传递

C．让患者用点头或摇头回答问题

D．及时对患者所听到的声响作出解释

E．必要时用文字进行交流

口语应用

A: 　73

B: Yes, please, I want to buy a pair of sports shoes.

A: 　74

B: Size ten or eleven.

A: OK! What about this pair?

B: Sorry! I don’t like black. Have you got any other colors?

A: Other colors? 　75

B: Can I have a look at the brown ones?

A: Yes, please.

B: 　76

A: Forty-six yuan

B:　77

A: How about forty?

B: No, it’s still expensive. What about thirty?

A: Thirty? Er…all right. Please take it。